Learn about Access Bank new USSD code *710# for easy transactions on your mobile.
Access Bank recently changed its USSD code from *910# to *710# for all transactions. This new short code makes banking more convenient and seamless for Access Bank customers. In this comprehensive guide, we provide all the details about the new USSD code, how to use it for transactions, and the benefits of switching to the new code.
Overview of the New Access Bank USSD Code
The Access Bank USSD code is a short number customers dial on their mobile phones to perform transactions without internet or visiting a bank branch. USSD stands for Unstructured Supplementary Service Data, and it offers a menu-driven form of transaction requests.
With the new short code *710#, Access Bank customers can easily carry out both financial and non-financial transactions from the comfort of their mobile phones. The code provides an easy-to-use interface for account balance inquiry, statements, funds transfer, airtime/data top-up, payment of bills, and several other requests.
Benefits of Using Access Bank\’s New USSD Code
Switching to the new *710# USSD code comes with several benefits for Access Bank\’s over 35 million customers. Here are some of the advantages:
- Easy transactions – The USSD menu is simple and straightforward. Customers don\’t need internet access or complex apps to perform transactions.
- Convenience – Transactions can be done anywhere, anytime right from your mobile phone. The code eliminates the need to visit overcrowded banking halls.
- Speed – USSD transactions are very fast compared to other channels like mobile/internet banking apps. Requests are processed in real-time.
- Secure – Access Bank deploys the best security measures on the USSD platform to protect customers\’ information and prevent fraud.
- 24/7 availability – The *710# code can be dialed at any time of the day and instantly connects you to relevant banking services.
- No data required – USSD banking works even when you have zero data or airtime balance. All you need is a simple phone.
- Cost-effective – USSD transactions attract lesser fees compared to other platforms like cards, apps, etc.
Types of Transactions Available
The *710# USSD code provides Access Bank customers with convenient access to a wide range of banking and non-banking transactions. Here are the major categories of transactions that can be carried out:
Account Services
- Check account balance
- View account statements
- Request for account statement via email
- Link new account as primary account
- Activate dormant account
- Block account
- Unblock account
- Reset account PIN/password
- Register BVN
- Link BVN to account
- Update personal information
Funds Transfer
- Within Access accounts
- To other Access Bank accounts
- To other Nigerian banks
- Request inward transfers
- Save beneficiary
- Delete saved beneficiary
- Review saved beneficiaries
- Schedule future transfers
- Cancel scheduled transfer
- International transfers
- Transfer charges/limits
Airtime and Data
- Buy airtime for self
- Buy airtime for others
- Buy data plans
- Check airtime/data balance
- Stop auto-renewal data plans
- Reverse airtime/data purchase
- Airtime/data transfer
- Special data offers
Bill Payments
- Cable TV bills (DSTV, GoTV, StarTimes etc.)
- Electricity bills (PHCN, Ikeja Electric etc.)
- Tolls and parking
- Newspaper and magazine subscription
- Internet data and broadband bills
- Satellite TV bills
- Waste disposal bills
- School fees payment
- Airline tickets
- Betting and lottery
- Health bills
- Fuel bills
- Taxes and levies
- Religious donations
- Charity donations
- Others (JAMB, WAEC, etc.)
Card Services
- Debit card activation
- Credit card activation
- Block card
- Unblock card
- Request new card/replacement
- Card PIN change
- Set card limits
- International card use
- View card transactions
Loans
- Apply for loan products
- Mortgages
- Auto loan
- Personal loan
- Business loan
- Agricultural loan
- Check loan status
- Loan statement
- Loan repayment
Investments
- Open fixed deposit account
- Liquidate fixed deposit
- Make mutual fund purchases
- Check mutual fund value
Foreign Currency
- Open FC account
- FC account balance
- Make FC deposits
- FC withdrawals
- FC transfers
- FC purchases
Value Added Services
- Insurance purchases
- QR Cash code generation
- Loyalty redemption
- USSD banking registration
- Transaction disputes
- Account maintenance requests
This expansive list covers the wide array of banking services that Access Bank customers can access by simply dialing *710# on their mobile phones. The user-friendly USSD system makes enjoying these services convenient and stress-free.
Step-by-Step Guide to Use the New USSD Code
Using the new *710# code to perform transactions is very simple. Just dial the code on your mobile phone, input the prompted information accurately when prompted and your request will be processed immediately.
Here is a step-by-step guide to making different requests with the code:
Account Balance Inquiry
- On your mobile phone, dial *710#
- Input your 10-digit account number
- Input your 5-digit account PIN
- Select option 5 for Balance Enquiry
- Your account balance will be displayed on the screen.
Airtime/Data Purchase
- Dial *710#
- Input account number
- Input account PIN
- Select option 8 for Airtime/Data
- Choose option 1 for self airtime or 2 for third-party airtime
- Input amount
- Input recipient phone number for third-party airtime
- Confirm details and complete the purchase
- Airtime/Data will be credited instantly
Funds Transfer
- Dial *710#
- Enter account number
- Enter account PIN
- Select option 1 for funds transfer
- Input amount
- Input recipient\’s account number
- Input recipient\’s name
- Select recipient bank
- Review details and confirm transfer
- Notification will be sent for successful transfer
Generate Account Statement
- Dial *710#
- Enter your account number
- Enter your account PIN
- Select option 6 for statement request
- Choose account (savings or current)
- Input start and end date for statement period
- Statement will be immediately sent to your registered email
Pay Bills
- Dial *710#
- Input your account number
- Input account PIN
- Choose option 3 for bills payment
- Select biller by inputting biller code or navigating biller menu
- Input your biller account number
- Enter amount
- Confirm details
- You will get payment notification from biller
Open Account
- Dial *710#
- Select option 10 for new account opening
- Choose account type you want to open
- Input your personal details for account setup
- Submit your BVN when prompted
- Review and accept terms and conditions
- Visit branch with documents to complete setup
Loan Application
- Dial *710#
- Input account number
- Input account PIN
- Select option 11 for loans
- Select loan product you want to apply for
- Complete loan application by providing requested details
- Accept terms and conditions
- Wait for bank to review and revert on approval
Card Services
- Dial *710#
- Log in with account number and PIN
- Select option 12 for cards
- Choose card service you want
- Follow prompts to activate, block or replace ATM card
- Requests will be promptly effected on your card
This simple step-by-step guide covers the major transactions you can complete with the *710# USSD code. The process is largely similar for other banking requests.
How to Resolve Issues with the USSD Code
While the *710# USSD platform offers a smooth and hassle-free banking experience, users may occasionally encounter issues like network error, transaction failure, wrong input, etc.
Here are some tips to resolve common USSD issues:
- Ensure your mobile number is registered with Access Bank to enjoy full services
- Confirm service availability by checking for SMS/Email notifications from bank
- Allow notifications from short code *710# on your phone
- Retry transaction after some time if network error occurs
- Carefully re-input information if transaction fails
- Update your account details if you get a \’wrong input\’ error
- Dial customer care or visit nearest branch if issue persists
- Visit Access Bank website for USSD frequently asked questions
- Restart your mobile phone and ensure there is network availability
With careful use of the *710# code, customers can easily resolve any issues encountered and enjoy smooth transactions 24/7.
How to Migrate to the New USSD Code
If you are currently using the old *901# code for your transactions, you need to migrate to the new *710# code. Migrating is quite easy:
- Simply start using *710# for your transactions going forward
- Update the code on your favorite dial list
- Delete old USSD profile/bookmark if you have any
- Inform friends/family about your new USSD code
- Follow Access Bank\’s social media pages for more updates
- Contact customer care if you require any assistance with migration
It is advisable to migrate to the new code as soon as possible before the old code is phased out. Input your account details when prompted on the new code and your banking profile will be migrated automatically.
Difference Between Old and New USSD Codes
Access Bank recently upgraded from its old *901# USSD code to the new streamlined *710# USSD code. Here is an overview of some of the key differences between the old and new USSD codes:
| Feature | Old USSD Code (*901#) | New USSD Code (*710#) |
|---|---|---|
| Code to dial | *901# | *710# |
| Menu structure | Complex menu options | Simplified menu levels |
| Number of steps | More steps required | Fewer steps per transaction |
| Speed | Slower processing | Faster transaction speed |
| Customer care | Multiple IVR menu options | Direct USSD line to agents |
| Account balance | Available | Available |
| Funds transfer | Available | Available |
| Airtime/data purchase | Available | Available |
| Bill payments | Available | Available |
| Account opening | Not available | Can initiate process |
| Loan application | Not available | Can initiate process |
| Max transaction limit | Lower limit | Higher transaction ceilings |
| Session timeouts | Faster timeouts | Longer session duration |
In summary, the new *710# USSD code has an optimized interface, quicker speeds, higher limits, more services and better user experience compared to the old *901# code. Customers are advised to switch to the new code to enjoy enhanced convenience.
Troubleshooting Errors and Failures
While Access Bank’s USSD platform is very reliable, you may encounter occasional errors and failures during transactions. Here are tips on resolving the common USSD issues:
Wrong account number or PIN – Crosscheck and re-enter your correct account number and 5-digit PIN. Do not input unauthorized credentials.
Exceeded daily limit – Transaction limits apply daily. Wait 24 hours and retry when your limits refresh.
Insufficient account balance – Fund your account and retry transaction when you have enough balance.
Network error – Check your mobile network signal strength and retry. Move to location with better reception.
USSD session timeout – Speed up input of details as USSD sessions expire after 90 seconds of inactivity.
Invalid biller details – Reconfirm and input correct biller code and account number.
Stale account details – Update your account KYC details at nearest branch if you get ‘wrong details’ error.
Forgotten PIN – Visit branch with valid ID to retrieve forgotten or reset PIN.
Unresponsive menu – End session and restart transaction. If issue persists, contact customer care.
General failure – Retry transaction after some time or contact customer care for assistance.
Following these tips will help you troubleshoot and resolve most error messages you may get while using the USSD platform.
More About Access Bank\’s Digital Banking Services
Access Bank offers more than just USSD banking for customers looking for digital and convenient banking. Here are some other leading digital banking channels provided by the bank:
Mobile Banking App – Access Bank\’s mobile app offers a wide range of services from the comfort of your phone. Available for iOS and Android users.
Internet Banking – The online banking platform allows you to bank from anywhere using a computer or the browser of your mobile device.
WhatsApp Banking – Ping Access Bank\’s verified WhatsApp number to get account details, airtime, data and more.
Card Services – Access Bank offers Visa debit, credit and prepaid cards tailored to customer\’s needs. Convenient for in-store and online payments.
Agent Banking – Banking services are brought closer to customers via authorised agents with spread across the country.
Foreign Currency Accounts – Customers can open and operate accounts in U.S Dollars, Pounds Sterling, Euro for foreign transactions.
Xpress Point – Saves time by providing self-service terminals for cash deposits, funds transfer, airtime top-up etc.
Access Bank remains committed to offering seamless banking services to customers using any channel of their choice. The new *710# USSD code makes transactions faster and simpler in line with the bank\’s innovative approach.
Conclusion
Access Bank\’s new USSD short code *710# offers an improved banking experience for customers with simpler menus, faster transactions and better user experience. Customers should immediately migrate from the old *901# code and begin using the new code for their mobile banking needs. With the USSD platform, you can check your balance, buy airtime, transfer money, pay bills and so much more in seconds right from your mobile phone. Follow the simple step-by-step guide outlined above to perform transactions using the new code. For seamless banking on the go, dial *710# today.